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POLICIES

REFUND AND RETURN POLICY

We kindly inform you that all sales are considered final, and refunds will not be issued. We appreciate your understanding in this matter. Furthermore, we would like to highlight that gift certificate discounts, promotions, and offers are typically limited to one per person, unless otherwise specified. Additionally, we kindly specify that only one gift card be redeemed per transaction.

To ensure the scheduling of service appointments and classes, a nonrefundable deposit is required. We appreciate your cooperation in this regard. We would also like to note that promotions, discounts, offers, rates, and office hours are subject to change without prior notice.

We appreciate your support and understanding, and thank you for choosing our services. Should you have any questions or concerns, please do not hesitate to reach out to us.

TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of www browhouseinstitute.com (the "Site"). This Site is owned and operated by Brow House Studio LLC/Brow House Institute LLC (Brow House) , located at 2 West Northfield Road, Suite 212, Livingston, New Jersey 07039.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Brow House, its owner(s), and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Violate the intellectual property rights of the Site owners or any third party to the Site.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.


Accounts
When you create an account on our Site, you agree to the following:

 

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

  3. We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.


The following services are available on our Site:

  • Permanent Makeup services and training.

 

The services require a deposit and will be paid for in full upon the completion of the service.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. 


However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments
We accept the following payment methods on our Site:

  • Credit Card and Debit Card

  • Additional payment methods may be added to the site at any time

 

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. 


These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Brow House, its Owner(s) and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Brow House, its Owner(s), and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.


Applicable Law
These Terms and Conditions are governed by the laws of the State of New Jersey.


Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:


(973) 629-7797
info@browhouseinstitute.com
2 W Northfield Rd, Suite 212, Livingston, NJ 07039


You can also contact us through the Contact page available on our Site.


Effective Date: Sixth day of December, 2022

PRIVACY POLICY

Last Updated: JULY 3rd, 2023

Thank you for visiting Brow House Institute (referred to as "we," "us," or "our"). We are committed to protecting the privacy and personal information of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website [https://www.browhouseinstitute.com/].

  1. Information We Collect When you visit our website, we may collect certain information about you through various methods, including:

    • Personal Information: We may collect personal information such as your name, email address, phone number, and other relevant contact details when you voluntarily provide them to us.

    • Usage Data: We automatically collect certain technical information when you interact with our website, such as your IP address, browser type, device information, and browsing behavior.

  2. How We Use Your Information We use the information we collect for the following purposes:

    • To provide and improve our services: We may use your information to fulfill your requests, respond to inquiries, and enhance your overall experience on our website.

    • To communicate with you: We may use your contact information to send you important updates, newsletters, marketing communications, and other relevant information about our services. You can opt-out of receiving such communications at any time.

    • To analyze and improve our website: We may use the collected data for statistical and analytical purposes, including monitoring website performance, identifying trends, and enhancing user experience.

  3. Information Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in operating our website and delivering our services. We ensure that these third parties maintain the confidentiality and security of your information.

We may also disclose your information if required by law, to protect our legal rights, or in response to a valid legal request.

  1. Data Security We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  2. Third-Party Links Our website may contain links to third-party websites or services. We have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

  3. Children's Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from an individual under the age of 18, we will take steps to promptly delete the information.

  4. Your Rights and Choices You have certain rights and choices regarding your personal information. You may request access, correction, or deletion of your information by contacting us using the information provided below. You may also opt-out of receiving marketing communications by following the instructions provided in those communications.

  5. Changes to this Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

  6. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

 

Brow House Institute

2 W. Northfield Rd, Ste. 212, Livingston, NJ 07039

973-629-7797

info@browhouseinstitute.com

By using our website, you consent to the terms of this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

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